Can I feel secure using this site?
Yes. We are committed to protecting your privacy. We use the information we collect
to process your order efficiently. We want you to be fully informed about how we
guard your privacy, and about how we may use any information we gather about you.
Are my personal details kept private?
Any personal information provided to or gathered from our website is kept confidential.
We never make your details available to any third parties without your prior written
consent.
Why does ELC need so much information from me when I order?
When you order, we need to know your name, email address, delivery address, credit
or debit card number and the card's expiry date. This allows us to process and fulfil
your order.
As an additional security precaution we also ask for your card security number.
This is the last 3 digits on the signature strip on the back of your card. We ask
for your telephone number, so we can contact you if there is a query with your order.
If you receive emails from us that you don't want to receive in the future, simply reply to the email requesting that you want to ‘unsubscribe'.
If I pay by credit card, does ELC keep hold of the details?
No. We never store credit card and other payment details.
Will this website disclose my information to outside parties?
This website may provide aggregate statistics about our customers, sales, traffic
patterns and related site information to reputable third-party vendors, but these
statistics will include no personally identifying information.
We employ other companies and individuals to perform functions on our behalf. These
functions include fulfilling orders, delivering packages, sending postal mail and
emails, removing repetitive information from customer lists, analysing data, providing
marketing assistance, processing credit card payments and providing customer services.
These companies and individuals will have access to the personal information they
need to perform these functions, but they may not use it for any other purposes
and are required to process the data in accordance with the Maltese Data Protection
legislation.
What have I agreed to, by using this site?
By using our Website, you consent to the collection and use by elctoysmalta.com
of any information you provide.
If we decide to change our privacy policy, we will update the information on this
page so that you are always aware of what information we collect, how we use it
and under what circumstances we disclose it.
I've still got questions. Who can I contact?
elctoysmalta.com welcomes your questions and comments about privacy.
Please send an email to info@elctoysmalta.com
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