Frequently Asked Questions

We’ve chewed our pencils and racked our brains, and tried to come up with all the questions we think you might have about our products and services. Don’t worry if you can’t find the answer to your question here. Simply email us with your question or phone us on 21 236 228 or 21 456 385, and we’ll do our best to help.

Q: How much does delivery cost?

A: Standard delivery costs Lm5.00 for orders under Lm100, and is free for orders of Lm100 or more.

Q: When do deliveries arrive?

Your toys will be delivered in 1 week. For example, if you order at 9 am on Monday your toys will arrive by latest the Monday after.

Orders placed after 12:30pm will be considered as having been placed the next working day.

Q: Does ELC deliver overseas?

A: No. We cannot deliver any orders overseas. We cannot accept any overseas orders from the web or over the phone.