Order by phone or E-mail

You may purchase any product directly from ELC Malta by calling one of our sales assistants at:

21 236 228 or 21 456 385 
9am to 12:30pm and 4pm to 7pm Monday to Friday and 9am to 12:30pm on Saturdays

or by filling in the contact form.

Why order by phone?

All our products are only a phone call away! For your convenience, knowledgeable sales personnel are standing by to assist you in selecting the right product for you, and can accept payment and complete your order right over the phone.

Payment and delivery

How can I pay?

You can use most local based credit cards and pay over the phone by giving us your credit card details, purchasing a product by email by sending us your credit card details in the email or come to one of our local stores. However you decide to pay, the price of your order stays the same. So simply choose whichever is most convenient for you. We also accept most major international credit cards.

What if I want a toy that's out of stock?  

No problem – we can reserve the toy for you until the new stock comes in. All you have to do is inform us about the product you want and we will inform you once the item is in stock.

We will place a reserve order of the toy for you. Reserve orders are given priority when the toy comes back in stock.

Your card will be charged with the price of the toy as stated on our website at the time you reserved it. If you change your mind, you can cancel your reserve order at any time provided we haven’t already ordered the item. You will know when we order it because you will receive an email informing you that we ordered your item and an estimate delivery time.

When will the toys arrive?

You will receive your toys within a week of placing your order. Some toys will take longer to deliver; please check accurate delivery details by sending us an email. We aim to get the toys to you as fast as possible.

How much does delivery cost?

Standard delivery is FREE for any order of Lm100 or over.
Standard delivery costs Lm5.00 for any order under Lm100.

The cost remains the same regardless of how many items your order contains – or how big they are.
The under-Lm100 threshold includes any promotional code discount. (For example, if you had a 10% off voucher, and bought Lm105 of toys, your order would cost Lm94.50, so delivery would be Lm5.00.)